Sona102 Terms & Conditions – Complete User Guide

Sona102 is an international online gaming platform operating under a valid license. These Terms & Conditions apply to the sona102 website and all related services.

By accessing, browsing, or creating an account on the sona102 platform, you confirm that you are at least 18 years of age and that online gaming is legally permitted in your jurisdiction.

Sona102 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

When registering with sona102, you are required to provide accurate and complete information. Accounts created with false or misleading details may be cancelled and any balance forfeited.

Each individual may only register one account. If multiple accounts are found linked to the same person or device, all accounts will be closed and all bonuses will be voided.

• You must provide your correct name, mobile number, and email address at the time of registration.
• A copy of your national ID or passport may be requested for account verification.
• Only one account may be registered per mobile number.
• Passwords must be at least 8 characters long and should include numbers and special characters.
• You are solely responsible for the security of your account.

Sona102 accepts payments via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in BDT.

Deposits are usually credited to your account within 3–5 minutes. If you experience a delay, please contact our support team.

• A minimum deposit amount applies — see your account dashboard for details.
• Withdrawal requests are typically processed within 1 hour.
• Account verification must be completed before any withdrawal can be processed.
• Wagering requirements must be met before any withdrawal from a bonus balance can be made.
• We recommend using the same payment method for both deposits and withdrawals.
• Sona102 reserves the right to place a hold on payments in the event of suspicious transactions.

Sona102 bonuses and promotions come with specific terms. Please read the relevant conditions carefully before claiming any bonus.

The welcome bonus is available to new members only and applies to the first deposit. Any attempt to claim the welcome bonus multiple times from the same person or device will result in all associated accounts being permanently closed.

• Bonus wagering requirements are generally 20–30 times the bonus amount.
• There is a set time limit to meet wagering requirements — once it expires, the bonus will be cancelled.
• Not all games contribute equally toward bonus wagering requirements.
• Cashback bonuses are calculated on real money bets only.
• Only one bonus can be active at a time.
• Sona102 reserves the right to modify or cancel any promotion without prior notice.

All games on sona102 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and impartial.

For Sports Betting, sona102 accepts bets at the odds set by the platform. If an event is cancelled or postponed, the bet will be refunded.

• If a technical error occurs during a game, all bets placed in that round will be considered void.
• In Live Casino games, the dealer's decision is final.
• If your internet connection drops during a game, the result is saved on the server.
• Any dispute regarding a game result must be reported to support within 48 hours.

Sona102 is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and will result in permanent account closure.

• Attempting to manipulate the bonus system.
• Claiming bonus benefits through multiple accounts.
• Use of stolen or unauthorized payment methods.
• Using software or bots to automate gameplay.
• Participation in money laundering or any illegal financial activity.
• Colluding with other players to exploit the system.
• Attempting to breach the security of the platform.

Sona102 reserves the right to suspend or close any account at any time and for any reason. In most cases, users will be notified via email or SMS before their account is closed.

You can close your account at any time. It is recommended that you withdraw any remaining balance before doing so.

• If you believe your account has been closed unfairly, you may appeal by contacting support@sona102.ws.
• A decision will be provided within 7 business days of submitting an appeal.
• Permanently closed accounts cannot be accessed again.

Sona102 firmly believes that gaming is entertainment — not a source of income. We want every member to play safely and enjoyably.

Our platform offers budget limits, session time limits, self-exclusion, and cooling-off periods — giving you full control over your gaming activity.

• If you notice signs of problem gambling, please contact our support team immediately.
• Once self-exclusion is activated, access to your account will be blocked for the specified period.
• For more information on responsible gaming, visit our Responsible Gaming Visit Page.

Sona102 takes the protection of your personal data seriously. We use 256-bit SSL encryption, and your information is never sold to third parties.

Information provided at registration is used solely for account management, payment processing, and customer support.

• User data may be shared with authorities upon a legally valid request.
• To request a correction or deletion of your personal data, please contact our support team.
• For more details, visit our Privacy Policy Read.

Sona102 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or SMS.

If you have any questions about the terms and conditions, feel free to reach our 24/7 support team.

• Email: support@sona102.ws
• Live Chat: Available 24/7 with support in Bengali.
• FAQ: For general enquiries FAQ Page page.